FAQ Section

Frequently Asked Questions

What makes Go Sourcing different from other sourcing agents?

We offer more than just supplier connections. We handle every aspect of the sourcing process – from design and prototyping to logistics and compliance – and always provide personalized support.

How do I get started with Go Sourcing?

Just reach out to us through the contact form or via email. We’ll review your needs and provide you with a tailored solution that fits your business. Or you can contact us directly via WhatsAPP and WeChat.

What products can you help me source?

We can source a wide range of products, from electronics and toys to home decor and furniture. Whether you're looking for ready-made items or custom designs, we can help.

How long does it take to source products from China?

It typically takes 5-7 business days to identify suppliers and negotiate pricing. Depending on the complexity of your order, production and shipping may take additional time.

Do you offer flexible minimum order quantities (MOQ)?

Yes! We understand that as a startup business, you may not be able to commit to large orders. We work with suppliers that offer flexible MOQs, allowing us to source small batches for you.

What is your process for quality control?

We conduct inspections, audits, and sample checks to ensure product quality. We also work closely with factories to meet your specifications and avoid issues before shipment.

Can you help with shipping and logistics?

Absolutely. We partner with reliable shipping companies and freight forwarders to ensure your products are delivered on time and intact. We can also help you navigate customs and import duties.

How do you handle intellectual property (IP) protection?

We ensure that your designs are protected through patents and legal agreements. Together with professional IP agents, we can guide you through the patent application process and ensure that your product is IP compliant.

What happens if there’s a problem with the product after I receive it?

If there’s an issue with quality or delivery, we will work with the supplier to resolve it. We have established processes to address concerns quickly and efficiently.

How do you charge for your services?

Our services are based on a commission structure, starting at 5% and $50 for sourcing. We also charge for specific services like inspections, factory audits, and photography. Full details can be found on our Pricing page.